We’re Upgrading! Transitioning to Our New System: Odoo
Our continued effort to build a better renovation experience.
We’re thrilled to announce a major transformation happening behind the scenes at Impact — one that will change the way we operate and interact with our clients. We're officially transitioning to Odoo, a powerful all-in-one system that will support everything from estimates and bookings to communication and post-project care.
This is a significant change to our entire backend system, and while the process will take time to fully implement, the improvements it brings will make a noticeable difference for you — our valued clients.
Here’s What You Can Expect:
➤ Cleaner, More Understandable Estimates
Our new estimates are easier to read and more visually appealing. Now we can break down sections and automatically include related documentation, with a layout that’s both professional and informative — making it easier for clients to know what they're getting.
➤ NEW! Online Document Signing
The new document signing process is extremely fast and easy. Whether it's to sign and approve a quote or to sign a payment agreement - it'll take no more than a minute or two. No more printing, signing and scanning. With digital signatures, you'll be able to review and sign agreements securely and easily right from anywhere on any device!
➤ Online Payments Made Simple
You’ll now be able to pay invoices directly online using your credit/debit card. Whether it’s a deposit or a final payment, the new system makes it quick, secure, and stress-free.
➤ NEW! Client Portal
Every client will have access to a private portal where you can view past and current projects, download documents, track balances, check on upcoming appointments, and access job-related photos (coming soon)— all in one convenient location. You can register a new account here.
➤ NEW! Smarter Online Booking
Our upgraded booking tool allows you to choose the date and time of the site visit and integrates with Google Calendar so you'll get the google invite right in your email! Check it out: Book Site-Visit
➤ Better Warranty & Service Tracking
We’re building in new systems to keep better tabs on warranty timelines and follow-up services — so you don’t have to remember when your complimentary check-up is due. We’ve got it covered.
➤ A New, More Functional Website
Our redesigned website isn’t just a facelift — it’s made so you can do more! Whether you're booking an estimate, paying an invoice, or just exploring our services, the experience will be faster and more intuitive.
➤ NEW! Knowledge Center
Our new Knowledge Center will feature a growing collection of articles designed to inform and empower homeowners. You’ll find content that covers:
- Product spotlights and the advantages of different materials or fixtures
- Seasonal home maintenance reminders and tips
- A behind-the-scenes look at our building practices and techniques
- Renovation tips, planning guidelines, and homeowner checklists
- Things to expect when renovating with us
Whether you're preparing for your next project or just curious about how we do things differently, this will be your go-to hub for helpful, easy-to-read insights.
➤ NEW! Impact Construction News Hub
Stay in the loop with our new News section, where we'll post about new services offered, special deals, and updates to the company that may affect our clients.
➤ NEW! Leave a Google Review with One Click
Our ultimate goal is to build the best renovation experience. If we’ve made a great impression, you’ll be able to leave a Google review right from our website — no searching required. Sharing your experience helps others know what to expect when renovating with Impact Construction Sudbury!
It’s Still a Work in Progress
As exciting as this is, this transition might come with some small hiccups here and there. You may notice the occasional glitch, receive an email twice, or see a few rough edges as we fine-tune the system. If you do experience any glitches, repeat emails, etc... Please let us know so we can fix the issue.
This big change is a small part of a longer journey to create a more professional, streamlined, and enjoyable experience for every client — from your first click to the final walkthrough and beyond.
Thank You for Being Part of the Journey
We deeply appreciate your trust, patience, and continued support as we work toward our goal to build a better renovation experience. This upgrade is for you — and we’re so excited for what’s ahead.
Warm regards,
Impact Team
